Violetz Design, we strive to offer the best client experience we can. Life is busy, yes we know it. We completely understand when things come up or we just don't think we can make it to our appointments on time. However, not being promp completely disrupts the quality of your scheduled time to be pampered. We do ask you arrive 5-10 minutes prior to your scheduled pampering to ensure you receive your best time here. If you are late there is a $25 late fee, just know your service may be trimmed down to fit in the rest of the time allowed. We have also had to change some things on our end to ensure that we are promptly on time for you as well.
In order to continue providing the best possible scheduling options to my guest, I do require a 48 hour cancellation notice should you need to cancel or reschedule your appointment with me. Should you cancel your appointment less than 48 hours notice, a$25 PER service cancelled fee does apply and will be due before a new appointment is scheduled and the full service amount will be charged to your credit card on file. Extension move ups cancelled less than 48 hours is a $100 re-booking fee due before next appointment. All NBR Extension depoists are non-refundable & or not transferred to another time slot. A new non-refundable deposit is required. Any NBR installation appointments cancelled less than 48 hours is a $250 re-booking fee due before next appointment. These policies will be enforced. Illness&tragic events will be exempt.